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Quality

BES has been trading for over thirty years and provides specialist electrical and mechanical expertise in the industrial doors, loading bay equipment, vehicle barrier and crane sectors.

BES has been trading for over thirty years and provides specialist electrical and mechanical expertise in the industrial doors, loading bay equipment, vehicle barrier and crane sectors.

BES are committed to meeting the requirements and expectations of our clients, the ISO 9001:2015 standard and any statutory or regulatory requirements, which bear on our products and services.

The ethos of BES is:

  • Safe delivery of all projects
  • Delivery of projects on budget
  • Understanding what our customers require
  • Exceeding client expectations
  • High quality workmanship
  • Clear communication with customers

This will be achieved by securing and retaining clients and actively monitoring their satisfaction, whilst developing our people and services to satisfy their needs. We will sustain this by continually improving the effectiveness of our Quality Management System (QMS).

BES commits to:

  • Establish Quality objectives and monitor progress against them at management review meetings, to ensure we meet the needs of our customers, employees, shareholders and others affected by our works
  • Maintain the QMS and controls in compliance with ISO 9001:2015
  • Continually review the effectiveness of our QMS through regular management review to ensure at all times we operate to the highest standards of safety and environmental compliance
  • Develop and continually improve all our business processes
  • Invest in the necessary education, awareness and training to develop the expertise and competencies of all our employees
  • Constantly strive to foster a culture that encourages and rewards employees to give their commitment to achieving our objectives and driving excellence in our business
  • Maintain effective communication systems to ensure that all employees are aware of the Quality policy and understand the contribution they make to Quality performance and improvement.

Our Quality policy is made available to all staff at induction, and is available to customers and other interested parties upon request.

These commitments will be reviewed periodically to ensure they remain relevant and appropriate.

Alastair Dawson
Managing Director

Date: 02 October 2017